Personal Development

CIPD Foundation Level Certificate in Human Resource Practice

This is the perfect course for those just beginning a career in HR or on the first few rungs of the ladder who want to attain a CIPD qualification.

PTLLS Level 3 & 4 OCR accredited

Qualification for those currently working or aiming to tutor or train in the further education sector including those wishing to work in adult and community learning, work based learning as well as teaching in further education.

CTLLS Level 3 & 4 OCR accredited

Qualifications for those who wish to develop their skills in tutoring in the further education sector.

NVQ OCR Level 3 Award - Assessing competence in the work environment

This course is aimed at those who assess occupational competence in a work environment.

NVQ OCR Level 3 Award - Assessing vocationally related achievement

Aimed at those who assess vocational skills, knowledge and understanding in environments other than the work environment ie workshops, classrooms or other training environments.

NVQ OCR Level 3 Certificate - Assessing vocational achievement

This course is aimed at those who assess both occupational competence in the work environment and vocational skills, knowledge and understanding in enviroments other than work environments.

NVQ OCR Level 4 Award - The internal quality assurance of assessing processes and practices

This course is aimed at those who are part of the internal quality assurance processes and who lead a team of internal quality assurance staff.

NVQ Level 4 Certificate - Leading the internal quality assurance of assessing processes and practices

A course for those who maintain the quality of assessment from within an organisation or assessment centre.

NVQ Level 3 Certificate in Advice and Guidance

Providing a qualification for those working in advice & guidance directly with clients and give out a range of information, advice and some guidance, usually within clear guidelines.

NVQ Level 4 Diploma in Advice and Guidance

This qualification is aimed at experienced practitioners who work directly with clients, disseminating information, advice, guidance and formal advocacy. Candidates might also have some managerial or training responsibilities and are expected to have a more dynamic relationship with other organisations.

NVQ Level 2 Certificate OCR accredited - Customer Service

Designed for those who undertake a customer services role and recognise that employment in this sector involves an ever changing and diverse range of functions, skills and tasks.

NVQ Level 3 Diploma OCR accredited - Customer Services

Designed for those who deliver and manage service and are accountable in the area of practice and those working without direct supervision/on their own

NVQ Level 2 Award OCR accredited - Business Administration

Designed for those working as part of a team who ensure the provision of information and resources to others

NVQ Level 2 Certificate OCR accredited - Business Administration

Designed for those working as part of a team who ensure the provision of information and resources to others

NVQ Level 2 Diploma OCR accredited - Business Administration

Aimed at those working as part of a team who ensure the provision of information and resources to others.

NVQ Level 3 Certificate OCR accredited - Business Administration

Perfect for those working with some autonomy and personal responsibility within a business environment. Their role should involve developing, implementing or maintaining admin systems.

NVQ Level 3 Diploma OCR accredited - Business Administration

Designed for those working with some autonomy and personal responsibility within a business environment. Their role should involve developing, implementing or maintaining admin systems.

Assessor Development

Designed to equip members of in-house staff with the necessary skills and knowledge to assess against a standard

Trainer Training

Perfect for those with responsibility for passing on skills and knowledge and developing the attitudes of others regardless of skill level, job description or nature of work

Trainer Training Instruction and Presentation Skills

Useful for anyone who has the responsibility for passing on skills, knowledge and information to personnel who are developing the attitudes of others

Effective Presentation Skills

Extremely useful for personnel who present information to a range of audiences, internally or externally.

Report Writing

A must attend course for personnel who are new to report writing or need to improve their skills

Stress Management

Learning to manage stress has benefits for everyone. This course will enable you to understand the nature of stress.

Facilitating Skills

Perfect for anyone who facilitates or is looking to facilitate groups to enable a successful outcome to occur.

Personal Effectiveness (Planning, Organising) Decision Making

This course will help those who are looking to become more effective in the workplace through managing their time, making decisions and solving problems.

Assertiveness at Work

For those who need some help to become more assertive in the workplace and in general. Working in a supportive atmosphere you will learn how to develop the necessary skills to allow you to do so.

NVQ Level 2 Warehousing and Storage

Qualifications for those who work in situations where goods are brought in from a supplier (or suppliers), stored in a controlled manner and despatched to internal or external customers.

Internal Auditor

Designed for employees who have or will have the responsibility for internal audits on management systems.